Privacy Policy for Car.culate Detailing
At Car.culate Detailing, we are committed to protecting the privacy of our clients and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, both online and offline.
1. Information We Collect
We collect various types of information to provide and improve our premium car detailing services and online booking experience.
1.1 Personal Data You Provide Directly to Us
This includes information you provide when you:
- Book a service through our online platform (e.g., name, phone number, email address, vehicle details).
- Communicate with us via phone, email, or in person.
- Request information about our services (premium car washing, waxing, paint correction, interior detailing, ceramic coating application, scratch removal, odor elimination).
1.2 Automatically Collected Information
When you visit our online platform, we may automatically collect certain information about your device and browsing activity using cookies and similar technologies. This may include:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and interaction patterns on our site.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and managing our car detailing services.
- Processing your online bookings and appointments.
- Communicating with you regarding your services, inquiries, or promotions.
- Improving our online platform and the range of detailing services we offer.
- Personalizing your experience on our site.
- Complying with legal obligations.
- For internal record keeping and analytical purposes.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Your Data Protection Rights
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and local Singaporean regulations, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or to complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers and encryption.
6. Third-Party Links
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
Car.culate Detailing Tanglin Road, Singapore, 247935 Singapore